Support

Help with GoBe, and how to reach a real person.

Contact

The fastest way to get help, report a problem, or ask a question is by email:

contact@gobeapp.co.uk

We aim to reply within a few days.

How do I delete my account? Open the app, go to your profile, then Account, and choose Delete Account. This permanently removes your account, trails, and traces.
How do I control location? GoBe only records your route while you are actively recording a trail. You can stop a recording, or change location permission any time in iOS Settings › GoBe.
What are protected areas? Places you mark (home, work, the gym) that stay on your device only. GoBe warns you before you post a trace inside one.
How do I report content or a user? Use the in-app report tools, or email us at contact@gobeapp.co.uk with what the content is, where you found it, and why.